Privacy Policy

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This Privacy Policy outlines the practices of Chanutta Service in relation to the collection, use, and protection of your personal information. By using https://www.chanutta.com (the “Service”), you agree to the terms of this Privacy Policy. Unless otherwise defined, terms used in this Privacy Policy have the same meaning as defined in our Terms and Conditions.

This Privacy Policy complies with the Personal Data Protection Act (PDPA) of Thailand, the General Data Protection Regulation (GDPR), and the Colorado Privacy Act (CPA). Any rights or obligations specific to these laws are outlined herein.

Definitions

Service: The website https://www.chanutta.comoperated by Chanutta Service.
Personal Data: Information about an individual that can identify them directly or indirectly.
Usage Data: Data automatically collected during your use of the Service (e.g., browser type, time spent on pages).
Cookies: Small data files stored on your device to improve your website experience.
Data Controller: The entity (Chanutta Service) that determines the purposes and means of processing personal data.
Data Processor (Service Provider): Third parties that process data on behalf of the Data Controller.
Data Subject (User): An individual who uses our Service and provides personal data.

Collection and Use of Information

Our Privacy Policy covers the collection of both personal and non-personal information shared online through our website. It does not apply to offline data collection. We collect this information to improve the Service and provide a better experience for our users.

Types of Data Collected

  1. Personal Data: While using our Service, you may provide information that identifies you personally, such as:
    • First and last name
    • Email address
    • Contact number
    • Nationality
    • Location data
    • Cookies and Usage Data
  2. Payment Information: If you choose to purchase our services, your payment information is securely processed by third-party payment providers. We do not store or have access to sensitive information such as credit card details.
  3. Usage Data: Usage Data is automatically collected when you use the Service. It may include:
    • IP address
    • Browser type and version
    • Pages visited and time spent on them
    • Device identifiers and diagnostic data
  4. Location Data: Location data will only be collected and used if you provide explicit consent. You can disable location tracking through your device settings at any time.

Use of Data

The collected data is used for the following purposes:

  • To provide and maintain the Service.
  • To notify you about changes to our Service.
  • To deliver customer support.
  • To analyze and improve the Service.
  • To monitor usage and enhance website functionality.
  • To send marketing materials, newsletters, or special offers. (We will obtain your explicit consent before using your data for these purposes, and you may opt out at any time).

Cookies and Tracking

We use cookies to collect information about your activity on the website and enhance your user experience. You can configure your browser to refuse cookies, but some features of the Service may not function properly if cookies are disabled.

Types of Cookies We Use

  • Session Cookies: For website operation.
  • Preference Cookies: To remember your settings.
  • Security Cookies: For enhanced security.

We use a cookie consent tool to allow you to manage your cookie preferences. By continuing to use the Service after setting your preferences, you agree to the use of cookies as per your selection.

Data Sharing

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Third parties that help us operate and analyze the Service.
  • Compliance Authorities: If required to comply with legal obligations or respond to lawful requests.

Transfers of data to third parties will only occur with appropriate safeguards, such as standard contractual clauses or equivalent measures, in compliance with applicable data protection laws.

Your Rights

Under the PDPA (Thailand):

  • Right to Access: Obtain a copy of your personal data.
  • Right to Rectification: Correct inaccuracies in your personal data.
  • Right to Erasure: Request the deletion of your personal data.
  • Right to Restriction: Limit the processing of your data.
  • Right to Withdraw Consent: Revoke your consent at any time.
    Under the GDPR (EEA):

Under the GDPR (EEA):

  • Right to Data Portability: Receive your data in a commonly used format.
    Under the CPA (Colorado, USA):

Under the CPA (Colorado, USA):

  • Right to Opt-Out: Exclude yourself from targeted advertising.
  • Right to Access or Deletion: Request access to or deletion of your data.

To exercise any of these rights, please contact us at https://chanutta.com/contact-us/

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal requirements. Usage Data is generally retained for shorter periods unless it is required for legal, security, or functional purposes.

Data Security

We implement industry-standard measures, including encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your personal data. Regular audits are conducted to ensure compliance with these standards. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Transfer of Data

Your personal data may be transferred to and processed in countries outside your own, including Thailand. These transfers are conducted with appropriate safeguards to ensure your data is protected under applicable data protection laws.

Children’s Privacy

Our Service is not directed at individuals under 18. We do not knowingly collect data from children. If we become aware of such data collection, we will delete it promptly. If you believe a minor has provided us with personal data, please contact us.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be effective immediately upon posting. If significant changes are made, we will notify you directly where appropriate (e.g., via email or a website notification). Continued use of the Service indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

chanutta.com

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